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Patient Account Representative (m/f), Bareilly in Bareilly, Uttar Pradesh

Your tasks:
- Advise customers of necessary actions and strategies for debt repayment
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise
- Record information about financial status of customers and status of collection efforts
- Answer customer questions regarding problems with their accounts
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
Your skills:
- Entering, transcribing, recording, storing, or maintaining information in written or electronic form
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources
- Communicating effectively in writing as appropriate for the needs ofthe audience
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Developing specific goals and plans to prioritize, organize, and accomplish your work
- Considering the relative costs and benefits of potential actions to choose the most appropriate one
Location
Bareilly
jobid82282
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